Inquiries

Let's Build the Future Together

Have questions regarding cloud migrations, automation pipelines, or custom branding retainers? Connect with our principal engineers.

Electronic Inquiries

General Support: support@itfollowing.com

Advisory & Sales: consult@itfollowing.com

Singapore HQ

12 Marina Boulevard, Marina Bay Financial Centre, Tower 3

Singapore 018982 | Phone: +65 6772 8820

Kolkata Node

Gariahat, Kolkata

West Bengal 700091 | Phone: +91 8100049127

Ready to Support Your Growth?

Connect directly with our operations team via WhatsApp or Email to discuss custom integrations, local support, or system audits.

Chat on WhatsApp Send an Email

Or reach us at

support@itfollowing.com

Global Operating Nodes

Active support teams ready across overlapping regions.

Singapore HQ
Marina Financial Center
Kolkata Office
Salt Lake Sector V Tech Hub
Berlin Node
Alexanderplatz Core
Toronto Node
Downtown Core Square
Dubai Node
DIFC Trade Center
FAQ

Frequently Asked Questions

Learn about our SLA schedules, customized pricing, remote configurations, and collaboration rules.

What is IT Following's typical project engagement model?
We operate via structured project sprints or predictable monthly retainers. For project-scoped contracts (e.g. cloud migrations or brand identity setups), we draft detailed Milestone SLAs before launching code. For ongoing tasks, our clients prefer the Retainer model.
Do you support remote cloud migrations globally?
Yes, our cloud architects are located across Singapore, Berlin, Toronto, and Kolkata nodes, allowing us to perform critical network modifications and cloud migrations during low-traffic windows globally (24/7 coverage).
How is dynamic pricing calculated?
Our pricing converter adjusts base USD rates according to local operational indices and currency exchange margins. Choosing a country updates pricing in the regional currency, aligning directly with localized invoices.
Can we customize the monthly retainer subscriptions?
Absolutely. Retainers are modular. If you require a combination of Design Solutions and AI Automations but do not need Social Media Management, we can structure a customized monthly contract that satisfies your exact workload mix.
What SLA parameters do you guarantee?
For regular retainers, we commit to an 8-hour ticket response window. For high-priority Enterprise retainer layers, we support a 15-minute emergency response SLA backed by active developer hotlines to troubleshoot backend outages immediately.